All orders within the UK have a £1 shipping fee and are posted Royal Mail Standard. If you wish for first class delivery please do email us.
Free shipping for orders over £30
Expect your chain to arrive to 2-7 days after your order. Please do remember and appreciate that all chains are custom and lovingly handmade so please be patient with us.
International deliveries are sent with Royal Mail Standard. Delivery times for international shipping can vary but approximate costs are outlined below:
Europe: Please allow 4-7 working days - £3
Rest of the World: Please allow 7-9 working days - £5
At Daisy & Valentina we quality check every product to ensure it is of the highest standard. However if you have a fault with your chain up to a month after purchase, here's what to do:
Please email us at firstname.lastname@example.org (within 30 days) and we will let you know our return address. If you could please attach photos of your faulty chain that would be great so we can see how we can help. Once it reaches us we will inspect the item and, if confirmed faulty, we will fix and return your chain to you ASAP.